Going to India might be a disappointment, unless you take into account that you’ve actually entered a culture different then yours. So, when things don’t go the way you were assured they will, don’t conclude everybody’s a liar. Rather, take it a jest of kindness. I know, I know it’s hard. Maybe a visit to Bollywood will help take off the pressure?
I believe the fear to dissapoint people is a part of the indian philosophy. Anyway, in my opinion smilling and telling that everything is all right when it is not, is not the best option for a travel agent.
I'd say it's rather fear for their pocket or income. You don't wanna lose a client. And even if things don't work out the way youve promised, you've got the money and he's far away by now. Not the best marketing style and not the best way to retain your clients. YOu feel cheated, and nobody likes that feeling.
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