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Cycling Sulawesi and Viet Nam  (View Company Profile)

Editor's Note: Cycling Sulawesi and Viet Nam has been working with InfoHub since July 2006. We recently talked to Richard Fuller at Cycling Sulawesi and Viet Nam about his company and his experience of working with InfoHub.

1. How long has your business been operating, and how did it start up?

Our business has been in operation since 1999. We started in Sulawesi after first exploration in 1997 as a result of economic crisis in Thailand. We saw potential, surveyed each year through 1999 and then started (Sulawesi).

In Viet Nam it started in 2002, and was the result of the October, 12th Bali bomb. Client changed to Mekong Delta in December '02. Then we re-explored Central Highlands and Central Coast up through Nha Trang. In '04 Tam showed me Phu Yen, which was added then.

2. What are the main attractions of your activity in the area you operate?

In Sulawesi - the people, the relative remoteness, nature, side activities of snorkeling, outrigger canoe sailing, trekking and diving.

In Viet Nam - everywhere, the people. The delta - open spaces, river islands, laid-back people, 7 Mountains area with Killing Fields (Ba Chuc) and Khmer temples. Buddhist sects not found anywhere else.

In the Highlands - ethnic people, cool rolling hills and flatlands on plateau, waterfalls, forest trek, kayaking on man-made lake, Da Lat itself.

In the Central Coast - non-touristed beach with cottages; diving facilities; seafood; touristed Nha Trang with diving and Westernized facilities; our own Zippo Bar and Cafe (new); Phu Yen is natural, with nice ride to walk up hills to waterfall; swimming and fishing on Vung Ro Bay.

3. What unique features do you offer?

Viet Nam: small groups (six maximum), reliable bikes, safety at its most, AC sag wagon for people, bags and bikes, riding to mostly non-touristed areas of southern and central Viet Nam.

Sulawesi: the wonderful people, highest level of safety, remoteness of ride yet decent asphalted roads, optional mountains.

4. What do your customers appreciate in you the most?

Viet Nam: the people they meet, the intimacy, the flexibility, and relatively low cost for Viet Nam only.

Sulawesi: the uniqueness of it and the wonderful people.

5. You have been an InfoHub partner since July 2006. How would you describe your experience of working with InfoHub?

Fantastic! I can't keep up with the inquiries for Viet Nam!

Well, you've been a real boost in the arm. You have showed us that this product is marketable. We just didn't know how to reach people, as we've had too few to make it on just word of mouth yet.

6. How do you follow up with the referrals Infohub sends you?

Sending emails, including on-line brochures.

7. Is there anything else you'd like our visitors to know about your business?

It's the really friendly people they meet that blows them away. We keep the touts, beggars and sales pests away mostly by being in untouristed areas where people really want to meet foreigners and have a chance to chat with our guests (we interpret). Photos are sent by our guests, which makes the next visit even nicer!