|Questions and Answers
M15407 provides amazing tours around Madagascar.
1. How long has the business been operating and how did it start?
Our business has been starting operating approximately 13 years ago. After having got experiences with accompanying guests of different nationalities, the manager decided to built her own company.
2. What is your company's mission?
Our mission is to preserve Madagascar’s environment and view in the ecotourism as a way, among others to reach our goal. At the same time we are particularly happy being able to give jobs to many Malagasy people each time we get even 1 client: Luggage carrier at the airport, driver, guides, cleaning women in the hotels, handicraft vendors, Waiters, restaurants, hotels, hairdresser sometimes.
3. What does your company specialize in?
We are specialized in setting up customized trips, this way we are sure to meet the expectations of the client, for this we pay full attention to the wishes of the clients but try at the same time to help the clients in their choices so that the trip will be a success and can be done according to the reality.
We organize trips using different means of transports and to many unusual destinations: Trip by bicycle, by motorized or hand paddled-canoe (on the channel of Pangalanes to the East -from Manambato to Ankanin’ny Nofy- , -from Mananjary to Mahanoro-, on the river of Tsiribihina to the Southwest), trekking-tour in the Tsingys of Bemaraha or in the second highest mountain of Madagascar to Andringitra National Park in the Highlands.
4. Who is the founder or owner of the company and briefly describe his/her past activities?
The idea of building the company came from me, Rasolofoniaina Fanja, and some friends helped me at the beginning. After my Foreign languages (German, English and French) and touristic studies at the university of Antananarivo, I worked as a free-lance tour guide and administrative responsible in different tour operators since 1993.
5. What is your most popular travel package and why?
As Madagascar is very big, and that most of the tourists have not much time to spend here due to their job at home so many people book approximately 10 days trip: The nature and Culture tour, that leads them from the Capital to the Eastern part of Madagascar to Périnet and then to the Highlands and to the South and finally clients can finish with a relaxing part to the sea in Ifaty near Tuléar. Most of the local tour operators call this trip, “the Grand Sud Malgache”. We encourage people to do this trip if they have not much time so as to have a main idea of Madagascar.
6. What is the best compliment you received from a client?
“If you want to be in the caring hands of someone who meets you at the beginning,
explains everything line by line, sends you off with the English speaking driver, meets you again upon your return to debrief you on how things went, sign up NOW with
M15407, with Fanja as your manager.
Think of a mother sending her children off to camp with love and concern for her dependents. She was every bit as stellar as all the other recommendations
stated and leaves nothing to chance. She truly wants to ensure your trip is
fantastic and settles only for the best for you.
Thank you, Fanja”