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Supplier: M16824

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InfoHub supplier since Jul 2007!
Base of operations: Ecuador -- Number of InfoHub client requests accepted: 222
Joint English and Dutch owned we are an Ecuador-based company run by passionate travelers for like-minded clients and offer an alternative to the typically frustrating Latin American travel agency experience. Our personal, open and honest style along with the relaxing social atmosphere and welcoming Ecuadorian cup of coffee in our Quito office make our customers feel at home away from home.

We pride ourselves in a unique and personalized service whether you are traveling solo or in a large group, youngsters or adventurous retirees, budget backpacker special deals or your own luxury paradise package. We are considered experts in Galapagos Island cruises, specialist land-based packages and tours in mainland Ecuador, and rain forest adventures. Contact us through Infohub to check out our diverse product portfolio for yourself, compare our competitive prices with others, sample our unrivaled customer service, read what our past clients have to say about us and leave your Ecuadorian adventure in our safe pair of hands.
Questions and Answers
M16824 is an Ecuador-based company run by passionate travelers for like-minded clients and offer an alternative to the typically frustrating Latin American travel agency experience.

1. How long has the business been operating and how did it start?

We began operating in 2004. The business was started by 2 seasoned travellers from Europe who were tired / frustrated of the poor service offered by the majority of travel agencies / operators in Latin America and wanted to make a difference by focusing on excellent and honest customer service combined with in-depth destination knowledge.

2. What is your company's mission?

To be a company run by happy people delivering the perfect holiday experience to extremely satisfied clients. - Each and every client is to be treated as a king, provided with a uniquely personalised service, honesty and reliability always, and a superior level of travel advice in a homely and friendly atmosphere. - Our staff are our most valued asset and are always to be treated as such. We aim to provide them with the opportunity to grow and develop alongside us. - We aim to improve accessibility to Ecuador as a travel destination and to effectively promote responsible tourism to our clients. - Above all we want to maintain an element of fun in all that we do.

3. What does your company specialize in?

We specialize in trips (cruises, diving, island-hopping) at the Galapagos Island, and tailor-made packages to mainland Ecuador including the Amazon Rainforest, Andean Mountains & Pacific coast.

4. Who is the founder or owner of the company and briefly describe his/her past activities?

John Potts, hailing from London UK, is a seasoned traveller having visited more than 55 different countries worldwide, and with over 9 years of travel and work experience within Latin America. He holds both BA (hons) and Msc degrees in business and management from UK universities. He is the original founder of M16824 and has been living in Quito for the past 8 years where his big passions are football and nature.

5. What is your most popular travel package and why?

Galapagos Island cruises are most popular simply because Galapagos is such a unique once-in-a-lifetime destination & a dream holiday for any nature lover. The recent bicentennial (last year) of Charles Darwin has also increased interest in the archipelago.

6. What is the best compliment you received from a client?

Seasoned travellers often tell us that we are the best agency/operator that they have ever had the pleasure of dealing with on their travels … given the immense competition in the worldwide travel industry we consider this to be a wonderful compliment.

Vacation Packages offered by supplier M16824
Picture Name Highlight Activity Price Destination

Affordable Galapagos Cruise Affordable Galapagos Cruise

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A stunning close-up wildlife experience at the Galapagos islands!!! Tailor-make your cruise by choosing your favorite yacht from our list of affordable and attractive options!

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Tour Package
Wildlife Viewing
Boating and Sailing
USD 895 Ecuador

Luxurious Galapagos Cruise Luxurious Galapagos Cruise

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The ultimate way to see the unique wildlife at the Galapagos islands in style!!! Tailor-make your cruise by choosing your favorite yacht from our list of luxurious and exclusive options!

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Tour Package
Wildlife Viewing
Boating and Sailing
USD 1695 Ecuador

Amazon Rainforest Adventure - Kapawi Ecolodge Amazon Rainforest Adventure - Kapawi Ecolodge

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Visit the best kept ecological secret of Latin America - the Kapawi Lodge - where colorful rainforest flora & fauna and welcoming Ahcuar tribes people await you!

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Tour Package
Ecotourism
Rainforest
USD 1750 Ecuador

Amazon Rainforest Adventure - Yachana Ecolodge Amazon Rainforest Adventure - Yachana Ecolodge

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Visit this Conde-Nast award-winning ecolodge for an unforgettable rainforest adventure!!!

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Tour Package
Ecotourism
Rainforest
USD 1460 Ecuador

Galapagos Cruise - Encantada Yacht Galapagos Cruise - Encantada Yacht

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An unforgettable 8day cruise of the Galapagos Islands aboard a sleek & cozy motorsailor.

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Tour Package
Wildlife Viewing
Boating and Sailing
USD 1205 Ecuador

Galapagos Cruise - Nemo Catamaran Galapagos Cruise - Nemo Catamaran

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Sail the Galapagos Islands National Park with style, speed and comfort aboard the Nemo Catamaran.

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Tour Package
Wildlife Viewing
Boating and Sailing
USD 2485 Ecuador

Galapagos Cruise - Sagitta Yacht Galapagos Cruise - Sagitta Yacht

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The ultimate way to tour the Galapagos Islands aboard this stunning 3-masted sailing ship - simply the most romantic way to cruise!!!

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Tour Package
Wildlife Viewing
Boating and Sailing
USD 3650 Ecuador

The Responsible Traveler The Responsible Traveler

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With this 8 day tour you will get closer to nature and the local culture of Ecuador, while visiting the Guamote market and the local school at Inti Sisa.

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Tour Package
Cultural Journey
USD 795 Ecuador

Tropical Passion Tropical Passion

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An explosion of tropical colors and passions, and spa relaxation perfect for your honeymoon!!!

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Tour Package
Honeymoon
Rainforest
USD 1395 Ecuador

Highland Romance Highland Romance

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A honeymoon trip combining charming colonial splendor, relaxing cloudforest nature and idyllic spa and hotsprings. The perfect combo of romance, intimacy, natural beauty and relaxation!

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Tour Package
Honeymoon
Wildlife Viewing
USD 1350 Ecuador

8 Day Adventure Tour 8 Day Adventure Tour

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This tour is an adrenalin-ride from start to finish with exhilarating rafting, jungle, biking, horse-riding and trekking action!

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Tour Package
Multi-activity
Canoeing/Kayaking/Rafting
USD 795 Ecuador

Bygone Days and Colonial Treasures Bygone Days and Colonial Treasures

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This fascinating trip is the perfect introduction to Ecuador's rich history and culture, from the Inca empire to Spanish colonial times to modern day life.

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Tour Package
Cultural Journey
USD 800 Ecuador

Volcano Trail Volcano Trail

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This 8 days tour is a mini-expedition of Ecuador's most spectacular volcanoes and accessible craters for Andean adventurers and volcano enthusiasts alike.

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Tour Package
Volcano Tours
Hiking & Trekking
USD 715 Ecuador

Birding Paradise Birding Paradise

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The perfect tour for serious birders! Visit both Amazon rainforest and andean cloudforest with access to over 600 species.

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Tour Package
Birdwatching
Rainforest
USD 1505 Ecuador

Magic of Ecuador Magic of Ecuador

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The very best highlights of mainland Ecuador packed neatly into a perfect 12 day trip!

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Tour Package
Cultural Journey
USD 995 Ecuador
Reviews and Comments
Rating By Subject Added

 1  Caroline Simpson Thankyou for an unforgettable trip!!! 2008-08-26
As I look back on my time in Ecuador I am convinced that our enjoyment was maximized thanks to Eva, John, Paul and all the other fine folks at Supplier M16824. I recommend them without hesitation!

 2  Richard Loerky Perfect service throughout 2008-08-26
Supplier M16824 looked after us perftecly from start to finish of our trip!!! Highly recommended!

 3  Pam Gillespie Thankyou! 2008-08-26
Now that we are safely back home and I am starting to wade through the 12,000 photographs that I took, I wanted to take a moment to thank you for the part you ... view more played is making for a most memorable holiday. We just loved the Galapagos, but that is not to say we enjoyed the rest of Ecuador any the less.

I really appreciated the attention you paid to our needs when helping me plan our time in Ecuador, responding immediately with modifications if things did not quite suit. I did recomend your agency as we travelled and will continue to do so if ever asked about Ecuador.

 4  Derek Drager We are so grateful for everything! 2008-08-26
We're just writing to let you know, for the record, how grateful we are to you for the extraordinary service you provided us while we were in Ecuador.
... view more
We've been travelling in Central and South America for many years, and although we've had many great experiences, never have we encountered a tour company with your commitment to excellence in customer service. Thanks again for your friendliness, your incredible thoroughness, and your passion for going the extra mile.

 5  Bruce Casselden So many trip highlights! 2008-08-26
Well we are back in Australian and we are sending this email as a big thank you for firstly the hard work leading up to our visit to Ecuador.

The ... view more Galapagos cruise was a highlight and the entire crew were great. We enjoyed the time on board and the well organised off boat activities.

Rest assured that we will and have sung your praises. We will also send recommendations to various publications. Our best wishes for a busy and prosperous future.

 6  Caroline Owen Trip of a lifetime 2008-08-26
Supplier M16824 provided an amazing service. We had trouble finding available Galapagos cruises on the dates we wanted, but this supplier were relentless in ... view more their search for a boat that could accommodate us on the dates we wanted and for the price range/comfort level we sought. The prices through this supplier were also better than all other agencies that we contacted. They are the most helpful and friendly travel agent I have ever come across, and I am eternally grateful for all of their
help!