|Questions and Answers
M19476 is a specialist destination management company based in Malawi offering highly personalized travel services across Malawi, Zambia and Mozambique.
1. How long has the business been operating and how did it start?
M19476 began operations in 2008. Having run eco-lodges across East Africa Dom and Kate started the company to try and bridge the gap between the tourism and development field and become one of the leading destination management companies in the region.
2. What is your company's mission?
To ensure the benefits of tourism reach local communities.
3. What does your company specialize in?
M19476 has three main markets. Independent travelers, corporate and development groups and school and educational travel. We specialise in offering unique community experiences, adventure challenges and an extremely high level of service.
4. Who is the founder or owner of the company and briefly describe his/her past activities?
Dom and Kate Webb. We used to run eco-lodges in East Africa. Dom has strong tourism and hospitality background. Kate has a masters in development and education.
5. What is your most popular travel package and why?
Our most popular package is bush, community, beach. This combines the wildlife of South Luangwa National Park, the rural communities of Malawi and ends with relaxation on the shores of Lake Malawi- a little bit of everything that is beautiful about Africa!
6. What is the best compliment you received from a client?
June 2011: "I thought M19476 was great and seemed very well organized – I had complete faith in Dom and Kate to organize everything and deal with any situation that might arise. Andrew did a great job as leader - he always worked hard to make sure we all got the most of our time there, was willing to alter plans and find a way to make things work so that everyone could do/see what they wanted/needed to, without it ever seeming like we were being a burden – he seemed to genuinely enjoy his job, the company he works for, and the country itself".