Questions and Answers
Since '95, we service key touristic destinations in West Africa. From Bamako to Timbuktu we have gained a reputation for quality & dedicated services in the industry of this corner of the World!
1. How long has the business been operating and how did it start?
The business started in Oct 1995, after getting the great performer award with Amex in Mali while working for another company, and I could not go forward as I wanted to take initiative. I love challenge and my company wouldn’t allow me to make some improvisation, etc…
2. What is your company's mission?
To put — and keep — WAT on the radar. Key are prompt service, constant communication and, good service.
3. What does your company specialize in?
Cultural and Adventurous Trips: experience our rich history and treasures. Stunning landscapes and long tradition of welcoming visitors!
4. Who is the founder or owner of the company and briefly describe his/her past activities?
Mariama Ludovic de Lys. I have always been in the Travel industry!
5. What is your most popular travel package and why?
"Desert Festival at Essakane/Festival on the River Niger"
Advance scheduling!!! Makes it easier to sell a special trip… What makes it exciting, is that all the attractions a client wants are combined into one festival: cultural heritage, interaction with local people, traditional music and art… plus the fun of being part of it!” The following festivals can easily be combined with other regular trips.
6. What is the best compliment you received from a client?
Mariama,
I hope you are feeling better & that both your bout with malaria & your broken foot are on the mend. You demonstrated what we Americans refer to as "True Grit" by keeping on the job while dealing with such discomfort & we appreciate such efforts on our behalf. Moreover, we all felt that your services were the best planned, most informative & personalized of all we encountered during our trip.
Your misfortune became our good fortune when your sickness caused your husband, Herve, to accompany us for the duration of our trip in Mali. Herve is a true gentleman, extremely knowledgeable & quite charming. His presence made for great discussion & insight & was a tremendous bonus that we did not expect.
Please accept my thanks & appreciation for your efforts on our behalf. I hope I can reciprocate the hospitality should either Herve & you find yourself in the USA.
With sincere gratitude,
Bruce White
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US: 
, ext: 20054
