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Supplier: M20688

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The Sudetes Mountains is the place where borders of Poland, Czech Republic and Germany meet. Thanks to the convenient location, our customers can visit three countries during one trip. Our trips combine what’s best in our region and hiking in general: the diversity and charm of the scenery, great views, outings on the most attractive routes, the feeling of “pleasant tiredness” after physical activity, and complete peace of mind. Although as a tourist office, we focus mostly on mountain tourism, we realize the uniqueness of the whole Lower Silesia, so we also organize trips that combine the intriguing history of the region, the great works of architecture, the culture of the three countries and a unique place to stay, located at the foot of the Sudetes Mountains. We also realize the importance of cuisine as a part of culture and the need for a satisfying meal after a day-long excursion. That’s why we always choose the best places with the best food in the area. So whether you fancy challenging activity-filled excursions or quiet and relaxing trips in some of the most stunning nooks of our region, we are there to help you get the most out of your holiday.
Questions and Answers
Small and personal instead of crowded and commercial - we are to provide this kind of experience for you.

1. How long has the business been operating and how did it start?

We started this business in 2009 after we had met each other in 2008. It was born out of our passion and love for mountains.

2. What is your company's mission?

We like to tend to smaller groups as that allows us to take care of each individual guest - and thus everyone may forget about hustle and bustle of life and today's world problems. There is no rush, no commotion, only the enjoyment of nature, beautiful scenery and a peaceful and "pleasant tiredness" after exciting outings into the mountains.

3. What does your company specialize in?

We specialize in organizing walking and trekking excursions. Also we organize countryside horse riding, mountain cycling and cross-country skiing.

4. Who is the founder or owner of the company and briefly describe his/her past activities?

Sylvia Neumann – the owner. She completed her studies and got her degree from College of Hotels and Tourist Industry in Poznan. After that she used to work in Germany in a few high class hotels to get practice. When she came back to her home town - Jelenia Gora in Poland - she started to work in the Tourist and Cultural Information Centre. At the same time she obtained her license of International Tours Leader and Mountain Guide License. She speaks Polish, English and German.

5. What is your most popular travel package and why?

Last season it was the trekking excursion combined with Prague sightseeing. Our clients said that the biggest value and fun was that unique combination - during one holiday they could hike on both Polish and Czech side of Sudetes Mountains and also visit Prague - the city which offers huge number of top value and high class architectural, cultural and historical attractions.

6. What is the best compliment you received from a client?

Wanderer organised a fantastic challenge for a group of 20 clients trekking across the Sudeten Mountains. There customer service both before hand in the planning stages and on trek was second to none and nothing was ever to much trouble. They were flexible with putting an itinerary together that would cater for our group and fit in with their requirements. The local guides were superb at looking after the group and sharing their local knowledge of the area. We would most definitely work with them again as we are confident our group are in safe hands and will have a trip of a life time! Caroline Jennings Expeditions Manager The Ultimate Travel Company

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