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Supplier: M20688

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Wouldn't YOU like to try something different? Small and personal instead of crowded and comercial?
Here we are to provide this kind of experience for you. We are a family run travel agency and we "wrap up" our travel packages with special care and consideration and we mark them with the "Individual Customer Service" label. We like to tend to smaller groups as that allows us to take care of each individual guest - and thus everyone may forget about hustle and bustle of life and today's world problems. There is no rush, no commotion, only the enjoyment of nature, beautiful scenery and a peaceful and " pleasant tiredness" after exciting outings into the mountains.

We know the Sudetes Mountains inside out. We were born here and in the last twenty years we have been crossing them on foot, by bicycle and on skis. We specialize in organizing trekking excursions - daytime, nighttime, during winter (walks and/or skitouring) and also we organize mountain biking - among others - single trek.
Questions and Answers
Small and personal instead of crowded and commercial - we are to provide this kind of experience for you.

1. How long has the business been operating and how did it start?

We started this business in 2009 after we had met each other in 2008. It was born out of our passion and love for mountains. It is like the third baby in our family.

2. What is your company's mission?

We like to tend to smaller groups as that allows us to take care of each individual guest - and thus everyone may forget about hustle and bustle of life and today's world problems. There is no rush, no commotion, only the enjoyment of nature, beautiful scenery and a peaceful and "pleasant tiredness" after exciting outings into the mountains.

3. What does your company specialize in?

We specialize in organizing walking and trekking excursions - daytime, night-time, during summer and winter. Also we organize countryside horse riding, mountain cycling and cross-country skiing.

4. Who is the founder or owner of the company and briefly describe his/her past activities?

Sylvia Neumann – the owner. She completed her studies and got her degree from College of Hotels and Tourist Industry in Poznan. After that she used to work in Germany in a few high class hotels to get practice. When she came back to her home town - Jelenia Gora in Poland - she started to work in the Tourist and Cultural Information Centre. At the same time she obtained her license of International Tours Leader. This year she started another training to get Mountain Guide License. She speaks Polish, English and German.

5. What is your most popular travel package and why?

Last season it was the trekking excursion combined with Prague sightseeing. Our clients said that the biggest value and fun was that unique combination - during one holiday they could hike on both Polish and Czech side of Sudetes Mountains and also visit Prague - the city which offers huge number of top value and high class architectural, cultural and historical attractions.

6. What is the best compliment you received from a client?

"It was one of the best holidays we’ve ever had. The organization was fantastic. Every minor detail had been attended to. We were picked up from the airport by Sylvia and she was with us until we went home. They designed the itinerary exactly as we wanted it. The food and accommodation were first class and the walks were ideal for our needs. The price was very reasonable for the service we got and the highlight of the trip was the kindness of our organizers". Gerry Quinn and friends from Ireland

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