Home » M20821
Supplier: M20821

View Gallery »
M20821 is a fully registered Tour company in accordance with Kenya’s laws. It is owned and operated by local Kenyans and specializes in tours & safaris services within the greater East Africa region (Kenya, Rwanda, Tanzania & Zanzibar). We put particular effort in providing the much needed expertise and support that gives our clients the experience of East Africa the best way possible, and in their own personal style.

We pride ourselves with unique combination of local knowledge, professionalism, organization and personal touch that makes us different from others.

Our primary goal is simple - to share the unique beauty of this exquisite wildlife continent with those who are looking for that true African experience. "Africa is a continent like no other and should be visited at least once in your lifetime".

Our tour consultants have the passionate local knowledge to work with you to design a safari that specifically meets your needs, taking into consideration your interests, budget and time of the year/season. We know that the most important aspect of traveling through any country is the quality of services offered and experience gained thereafter and we cannot fail to over emphasize the quality of our driver guides, who are knowledgeable, passionate, and friendly people eager to take you behind the scenes of the destination you may have or are yet to travel.
Questions and Answers
A local Tour Operator in Kenya providing quality Tours & Safari Services in East Africa

1. How long has the business been operating and how did it start?

We have been in Tours & Business for the last 2 years under the management our most experienced Director (Bernard). In addition, our Tour Consultants & driver guides have the passionate local knowledge in Tours & Safaris hence making a force to recon with in Tour Industry. With our experience, extensive product knowledge we found the need to establish a Tour Company that would provide the missing link between tourism, local communities and conservation by promoting authentic, sociable, responsible and sustainable safaris that are of high quality, focused on personalized services and above all, ecological sensitive

2. What is your company's mission?

To offer you the most accommodative and personalized safari services - factoring in your budget, time of travel and preference. After all, East Africa is our home and we know it best.

3. What does your company specialize in?

- Budget & Luxury Safaris - Gorilla Tracking in Rwanda - Mountain Climbing (Mainly Mt. Kenya & Mt. Kilimanjaro) - Beach Holidays (Mombasa, Malindi, Lamu & Zanzibar) - Cultural Tours & Safaris - Special Event & Conference Organization - Hotel & Flight Booking - Airport transfers - Excursions & Days Trips

4. Who is the founder or owner of the company and briefly describe his/her past activities?

Bernard Mwai is the Managing Director with over 10yrs experience in Tourism industry, having worked in 3 different Safari Outfitters in Kenya, helping many clients to realize their dream safari.

5. What is your most popular travel package and why?

7 Days Magic of Kenya Safari, remains the most popular safari of all season, since it covers 4 major parks with lots of wildlife & scenic diversity in Kenya (Samburu, Sweetwaters, Lake Nakuru, Maasai Mara). The price is also packet friendly given the number of days covered and accommodation used...

6. What is the best compliment you received from a client?

The first client we hosted recommended us to a group of 20 clients and continued recommending us to his friends and relatives unreservedly owing to the magical experience he had while on safari with us in Kenya!

Reviews and Comments
Rating By Subject Added

 1  Clive Evan Verified User Review 2011-04-22
"Dear Bernard,

Chris and I were delighted with the entire experience, from initial contact (by email) right through to the follow-up once we were ... view more back home.

You came recommended by a clergy friend of mine, who also visits Bungoma, so I didn't feel so bad at parting with not a little money up front by electronic transfer to God knows where: always a concern.

We had a great time with our guide, Henry, who was extremely attentive and responsive to our needs and requirements. And we hope that he felt the same about us, for our part!

I would not hesitate to recommend your company, unreservedly.

With all good wishes in the meantime.

Clive. "

 2  Jenn Edwards Verified User Review 2011-04-22

I can't thank you enough for the wonderful services you provided. You made booking the trip very easy. Our drivers Tom and Jimmy ... view more were absolutely amazing. Always professional and courteous. The students really loved getting to know them and hearing about their stories. We all grew very close by the end of 2 weeks. Any concerns or questions were handled promptly. Also when I needed to switch the days it worked out with ease. I am extremely happy with your services and look forward to working with you all again next year!

Thanks again! And congrats on the new addition to your family! Please send my best to Caroline!"

 3  Maya Little Verified User Review 2011-04-22

My name is Maya and I was one of the Manhattan College students who just got back from Kenya last night. We arrived safely back to New ... view more York and I wanted to thank M20821 so much for giving us wonderful drivers during our time in Kenya. Thom and James were amazing and we really appreciate them. They made our time in Kenya one to remember. Thom and James gave us their emails but James email did not work when I tried sending him an email. If possible can you send me his correct email. Thanks again."