Questions and Answers
M21373 offers full travel service with scheduled sightseeing tours, VIP tours, half day and full day trips, city and country breaks and shore excursions for cruise passengers.
1. How long has the business been operating and how did it start?
We are fully licensed tour operator with more than 10 years of experience in the market. We are recognized for our high quality standards, our professionalism, and corporate responsibility.
2. What is your company's mission?
Being exclusive licensee of a World Wide company, M21373 is approved by the international professional system in tourism with high standard. We also have general travel liability with limit of indemnity up to USD 250,000, guarantee a minimization of unplanned damage and loss, provides a safeguard and immediate help for problems occurred during the trip.
We offer day trips, sightseeing tours, shore excursions and also package tours to Vietnam, Laos, Cambodia and Myanmar.
3. What does your company specialize in?
Our company specializes in package tours and customized tours.
4. Who is the founder or owner of the company and briefly describe his/her past activities?
Tony Nguyen and Dawn Nghiem and Valentin Shazin have been in travel industry for over 20 years. While Tony and Dawn based in Vietnam and worked for famous travel properties such as Hilton and Sofitel, Valentin based in New York runs his travel business for over 20 years with thousands of guests per year.
5. What is your most popular travel package and why?
The heritage way - This tour helps the customers have an overview about Vietnam, traveling from North to South to research the traditional culture and history of Vietnam before you reach its modern daily life.
6. What is the best compliment you received from a client?
"It was one of the best vacations we have ever had - and we have been on many vacations in many parts of the world. It was a truly unique and interesting experience, with everything we look for in a journey "
Alan Swaine, an officer of Administration of Justice Support Unit, United Nations Mission in Timor-Leste (UNMIT), together with his wife took 13-day Vietnam and Cambodia tour.
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