|Questions and Answers
We are constantly expanding our program of travel opportunities , offering ready standard roundtrips and tailor-made cultural programs, theme and hobby itineraries, outdoor activities.
1. How long has the business been operating and how did it start?
We have been tailor-making tours for 22 years and are passionate about creating inspirational travel experiences. Over the years we have developed very strong relationships with our vendors, securing us an enviable reputation within the industry and in-depth destination knowledge.
2. What is your company's mission?
M21393 takes pride in our intuitive customer service, attention to detail and affordable prices that have helped us develop a strong brand and a growing customer base over the years.
3. What does your company specialize in?
We are specialising in:
• Cultural Roundtrip tours for Custom Groups;
• Tailor-made itineraries;
• Special Interest Tours;
• Guaranteed Departures;
• City breaks and Theme Weekend packages
• Short Tours and Daily Excursions
• Fly and Drive programs
• Food and Wine Tours
• Pilgrimage Tours
• Combined tours with neighboring countries in the Balkan Peninsula
4. Who is the founder or owner of the company and briefly describe his/her past activities?
For 22 years the company is grown from 2 people to a team of 25 professionals, exceptionally well traveled and extremely knowledgeable about Bulgaria and Balkan Peninsula as destinations.
5. What is your most popular travel package and why?
One of our most successful product is the guaranteed departures - the tours are starting with minimum 2 travellers at very good rates.
And in the terms of our programs: our bestseller is the Black Sea Tour, where one can see all major sights in Bulgaria only for a week and enjoy a stay in the picturesque Black Sea Coast.
6. What is the best compliment you received from a client?
One of the best compliments that we have received from our travel partners was that helped them to grow their business into Bulgaria quite a lot. We also have been considered for such important factors: as the quality standards, the 24-hour on the road support and a dedicated team able to cater for our clients` needs. Also we give: speedy answers, lots of infromation before the trip and try to be really flexible.