Home » M14483
Supplier: M14483

View Gallery »
M14483 have been offering quality adventures for over 25 years. We pride ourselves on a safety first culture and our attention to detail. We are based in Rotorua in New Zealand's central North Island. With four raft trips available there’s something for everyone, a gentle grade 2 scenic trip suitable for families (minimum age 5 years) or those looking for a relaxed experience through to full on grade 5 action to satisfy the most adventurous adrenalin seeker.

Kayaking Freedom hire and guided tours available on the local lakes. Join us for our guided hot pools kayak trip or go exploring on your own. All equipment and safety brief provided.

We are Qualmark and Maritime NZ approved and are foundation members of the Rotorua Sustainable Tourism Charter. We operate our rafting year round and clients will be supplied with equipment appropriate to the conditions on the day ensuring they are warm and comfortable enough to enjoy the fun.
Questions and Answers
We provide kayaking freedom hire and guided tours available on the New Zealand lakes.

1. How long has the business been operating and how did it start?

We have been operating for 29 years.

2. What is your company's mission?

Our mission is to provide our clients with a thoroughly professional and friendly service while enhancing the wealth of experience of clients and staff alike. By taking the utmost pride in everything we do we will ensure that River Rats becomes acknowledged as the premier provider of quality recreational and tourism products which are in keeping with the continued well being of our natural environment.

3. What does your company specialize in?

White Water Rafting and lake kayaking in the Rotorua and Bay of Plenty region.

4. Who is the founder or owner of the company and briefly describe his/her past activities?

We, Justin and Joann Hutton, owners and operators of M14483 are committed to providing a safe and happy environment for both our staff and customers.

5. What is your most popular travel package and why?

Our most popular trip is White Water Rafting on the Kaituna River. This trip is Grade 5 and features the worlds highest commercially rafted waterfall, a 21ft drop. Because all of the major rapids on this trip are followed by calm water it is very forgiving for a grade 5 trip and around 70% of the customers we take have never rafted before. The trip runs through a stunning tree lined gorge.

6. What is the best compliment you received from a client?

That I fulfilled a customers life long dream. Its not every job where a guy gets to fulfil a girls dreams, that’s what I call job satisfaction

Reviews and Comments
Rating By Subject

 1  Debbie Imker Rangitaiki River
Dear River Rats,

I want to thank you for the best tour I've ever been on! I was on the Sapphire Princess and took your Rangitaiki River adventure on December 18th.
The staff was very well organized, had our utmost safety in mind and handled the masses of greenhorn rafters with ease! My guide, ... view more Wendy, was great even though we didn't quite listen to her all the time. She was very professional, courteous and patient. This will definitely be an excursion that I will never forget. I will also contact Princess to let them know how pleased I was with this tour.
Wishing you a happy new year and many years of success (so you don't have to get real day jobs)!

 2  Mark Smith Rangitaiki Scenic Trip Grade 2
Hi there,

Over the recent Auckland Anniversary weekend my family and I were in Rotorua and went on the new family raft down the lower Rangitaiki with your company. We have 2 boys, aged 5 & 7 and they along with my wife and I thoroughly enjoyed the trip. Being able to let our children experience ... view more activities like this is just fantastic since they are the things that become endearing childhood memories. Your manner and way with the boys made us feel completely relaxed, comfortable and safe.
When I asked my oldest what he liked the most about the trip he just simply said 'all of it!' - that summed it up quite nicely I thought. Many thanks to you for a great day and I will certainly be telling our friends to put this on their list of must do's.

 3  Graham Spiers Kaituna Rafting
G'day

I have returned from my holiday in New Zealand, and would like to thankyou for an excellent and unforgettable experience rafting on the river.
I had never done white water rafting before and I will certainly do it again.

Thankyou

 4  Joel Beeson Kaituna Rafting
Hi Justin,

Just wanted to say a big thanks for the rafting trip we did on Monday. Everyone loved it and it was the highlight of the trip. Even those that were a bit nervous at the start really enjoyed it. I hope you can pass this onto the other guides as well, because they were really great.
... view more
Warm regards,

Joel.

 5  Gavin Quayle and Mark Phoenix Rangitaiki Grade 3 - 4
Hi guys,

Mark and I would just like to say a huge thanks to the RiverRats crew, especially Wendy and Glen, for making our day a blast on Sunday doing the Rangitaiki Grade 3-4 raft.

I was a tad apprehensive about doing the rafting, but Wendy and Glen made things easy and were a great laugh ... view more throughout the trip.

We will be back!!!