1. How long has the business been operating and how did it start?
M16809 started with a 20,000 mile cycling expedition from London to Cape Town! Anna and Luke returned from their adventure with a passion for cycling and a renewed belief that the UK offers some of the best cycling opportunities in the world. So they set up M16809 in the beautiful and quirky booktown of Hay on Wye on the edge of the Brecon Beacons National Park in Wales. Now in its fifth year, the business offers bike hire, self-guided and escorted cycling and walking holidays all over Wales. We have achieved a GTBS Silver Award in recognition of our efforts to be green!
2. What is your company's mission?
We strive to offer a friendly, professional and caring service. Our product knowledge and passion for walking and cycling in Wales ensure you will have a wonderful trip.
3. What does your company specialize in?
M16809 offers walking and cycling vacations in Wales in the UK. Escorted and self-guided itineraries are available and the emphasis is on quality and persoanl service. We only operate in Wales because it means we really know what we are talking about and have personal relationships with the accommodation and other service providers with whom we work.
4. Who is the founder or owner of the company and briefly describe his/her past activities?
The business was started and continues to be run by Luke Skinner and Anna Heywood.
5. What is your most popular travel package and why?
Offa's Dyke Path is our most popular tour. It's a 177-mile journey from the northern tip of Wales to Chepstow Castle on the south-eastern border with England. Following an ancient earthwork, built by King Offa over a thousand years ago, this is a historic trail that allows you to really enter into the landscapes of Wales. We've picked fourteen unique and characterful B&Bs where customers rest, recuperate and get to know their Welsh hosts each evening!
6. What is the best compliment you received from a client?
Anna was incredible. She provided critical assistance and support.