M17942 is a smaller school committed to excellent service standards. Throughout its nine year existence it has built a solid foundation and an excellent reputation, receiving the majority of its students by word of mouth. M17942 is ideal for your more independent discerning clients looking for quality and a high level of personal attention.
M17942 is a member of Quality English, a group of carefully chosen, independent English language schools worldwide. The objective of Quality English schools is to deliver the highest standards of teaching and service, and the quality of all aspects of the schools is continuously monitored. M17942 is also a founder member of EduSA, with the owner of M17942, Luanne Mc Callum, being the 2006 and 2007 chairperson. South Africa, in the past decade, has increasingly entered into the ELT industry, and has become a popular destination for English Language Travellers. As a result, a growing number of English Language Centers have opened their doors across South Africa in recent years. As a consequence EduSA was launched at the Cape Town Tourism Offices in June 2003. EduSA is committed to developing and guiding the growth of the English language travel industry in South Africa and ensuring that its members meet or exceed guaranteed minimum standards of professionalism and quality.
M17942 is a member of Language Courses and every year Language Courses requests evaluations from more than a thousand language course students worldwide in order to honor language schools which provide outstanding services to their clients. As a result of these evaluations Language Courses presents an annual Excellence Award to those language schools, which receive the highest customer satisfaction ratings worldwide.
M17942 was awarded the 2005,6,7,8,9,10 and 2011 Excellence Awards as our students rated our overall service as excellent. The Excellence Awards not only recognize the accomplishments of the school with respect to its quality of service but it also gives us the opportunity to certify to potential clients the high standards applied in our organization.
1. How long has the business been operating and how did it start?
1998, teaching private lessons to foreigners in their own homes, until the demand was too great, so I opened a small school and they started coming to the school where I could teach them in small groups.
2. What is your company's mission?
3. What does your company specialize in?
Having an individual approach to our students.
4. Who is the founder or owner of the company and briefly describe his/her past activities?
Luanne Mc Callum, qualified English and Xhosa teacher for local high schools. Taught EFL in Japan for 2 years.
5. What is your most popular travel package and why?
Intensive English - students make good progress in a fairly short time.
6. What is the best compliment you received from a client?
"I spent a lovely time in Cape Town which I will never forget. Thanks for all your help, support and service. I will recommend you anytime! Keep on going like this!" - student from Switzerland