It includes all-dimension services:
- Tour organizing
- Itinerary design
- Tour guide service
- Accommodation and meals
- Coach and car rental-- days or long term
- Consultations on traveling
- Services for F.I.T. and back-packers.
1. How long has the business been operating and how did it start?
M20105 started its domestic tour business in the year of 1995. It began its operation of out-bound tours for fellow-Taiwanese with a new line to New Zealand in 1998. In 2001, after recruiting experts in the related fields, it started operating in-bound services for those who coming to Taiwan on various purposes, business or sightseeing, short visit or long term stay.
2. What is your company's mission?
Combining together with operations of local related business in transportation; car rental; airlines; hotels; restaurants, M20105 tries to apply those advantages taking from the above coalition to provide a low-price, high-quality service to all whom come to Taiwan to visit. It includes all-dimension services: Tour organizing Itinerary design Tour guide service Accommodation and meals Coach and car rental-- days or long term Consultations on traveling Services for F.I.T. and back-packers Within either a single or several items of the services above, every group and individual can find his needs being fully filled here.
3. What does your company specialize in?
We do speak English, and we know our customers best. In addition, we care the quality of the operation but not only the price. And we concentrate in the field of so-called In-Bound Tours. We provide the customers exclusively in the services of: Tour organizing Itinerary design Tour guide service Accommodation and meals Coach and car rental-- days or long term Consultations on traveling Services for F.I.T. and back-packers Several items of the above have been recognized and proved to be unique and number one in Taiwan market. Yes, we are pretty competitive in the local market, in terms of either quality or service.
4. Who is the founder or owner of the company and briefly describe his/her past activities?
I - Michael Yau - was the founder of the operation for the In-Bound tourists, and now the owner of this M20105. My brief working background-- A. One time a staff of a government institution, after passing a nation-held examination for the elites. B. A master degree in mass communication from a state university, USA. Once a schoolmate of that Larry Bird. C. News up-date and promoting unit, CNN, USA. D. Being one of program directors in the program department of Taiwan Television Enterprise. E. Several working position in the local-run or mutiple-national operating corporations Taiwan, including the manager of the Special Marketing Department in AIG, Taiwan. F. Being in the In-Bound operation locally in Taiwan market for 10 years.
5. What is your most popular travel package and why?
Taiwan Mountain and Ocean Excursion-3D. This is a gorgeous program.
6. What is the best compliment you received from a client?
"Hi Michael, Great tour, thank you. Andy was delightful, he had a great sense of humour. I must admit we did have a bit of difficulty understanding him in the beginning but after a while it got a lot easier. He is very knowledgeable and obviously enthusiastic about your country. We thought it beautiful; the temples and palace were amazing."