1. How long has the business been operating and how did it start?
The company was started by two former teachers, David Miltenberger and Jeanne Joslin, who wanted to share their love for nature and hiking with others. David and Jeanne founded M20640 19 years ago when they started taking students from their high school on canoeing trips in the Algonquin Provincial Park in Canada. It quickly grew into a successful business and they expanded to offer tours in such wonderful places as Banff National Park in Canada, the Lake District of England, and the Alps of Switzerland. M20640 is a family owned business and is currently owned and operated by the nephew of the founders, Justin, and his wife, Bekka.
2. What is your company's mission?
Our mission is to ensure that our clients have a safe, comfortable, and unforgettable experience, to create a worry-free travel environment, and to introduce them to some of the best hiking and walking in the Swiss and French Alps.
3. What does your company specialize in?
Our company specializes in researching, planning, and guiding premium hiking tours in Switzerland and France. The guides learn the transportation systems, build relationships with each hotel, and explore each trail so that our clients do not have to worry about the logistics of a European hiking vacation.
4. Who is the founder or owner of the company and briefly describe his/her past activities?
The owners and guides of M20640 are Justin and Bekka Joslin. They are both very experienced hikers and have extensive leadership experience on the trail. Their love of the mountains has taken them to such places as Colorado, Utah, Canada, New Zealand, Africa, Antarctica, France and Switzerland. Justin and Bekka live in the beautiful and rugged mountains of New Hampshire where they are both high school science teachers.
5. What is your most popular travel package and why?
Our most popular travel package is our Three Cultures Tour because it allows our clients to experience so much of Switzerland in two full weeks of hiking and traveling. We visit three distinct regions of Switzerland that each have their own history, culture, and landscape. Some other key features of this tour include a ride on the famous Glacier Express train from St. Moritz to Zermatt, awe-inspiring views of the Matterhorn, delightful cuisine prepared at our fabulous hotels, and breathtaking alpine wildflowers.
6. What is the best compliment you received from a client?
"You've boosted my confidence, shown me the beauty of the world and started a new adventure. I couldn't ask for more in life. Thank you for helping me renew. I've loved this trip and meeting you."
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